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Customer service

We’d love to hear from you!


When you’re creating a beautiful bedroom, we want you to be really happy with every Appletree product you choose.

However, if you need to return an item, please follow these simple steps:

  1. Email returns@appletreeliving.co.uk within 14 days of receiving your order.
  2. We will send you a sales return number and a return address.
  3. Pop your parcel back in the post to us, wrapped as securely as possible. We recommend a recorded mail service that’s happy to handle packages of all sizes.

We will refund you in full for the item as long as it’s in its original packaging, unopened, and is in saleable condition.

If we have sent you the wrong item or it’s faulty, we will refund all your costs including the original postage and return postage costs.

 

 


Address

Appletree Living
Britannia House
158 Bury Road
Radcliffe, Manchester
M26 2JR

Phone number

+44 (0) 161 723 0505


Shipping


We are delighted to offer free shipping on any purchases over £50. 

All items that are help in current stock will be posted within 24hrs, with an average delivery time of 2-3 working days. 

Returns


When you’re creating a beautiful bedroom, we want you to be really happy with every Appletree product you choose.

However, if you need to return an item, please follow these simple steps:

  1. Email returns@appletreeliving.co.uk within 14 days of receiving your order.
  2. We will send you a sales return number and a return address.
  3. Pop your parcel back in the post to us, wrapped as securely as possible. We recommend a recorded mail service that’s happy to handle packages of all sizes.

We will refund you in full for the item as long as it’s in its original packaging, unopened, and is in saleable condition.

If we have sent you the wrong item or it’s faulty, we will refund all your costs including the original postage and return postage costs.